Job overview

Welcome international guests and help create a smooth, memorable stay at a fictional boutique hotel in central Tokyo. This sample shows how VisaSHOGUN can present employment conditions clearly to foreign job seekers.

What you will do

• Welcome guests, manage check-in and check-out, and respond to enquiries.
• Support guests in Japanese and English by phone, email, and in person.
• Coordinate with housekeeping and reservation teams.
• Share local travel information and resolve guest concerns.

Requirements

Essential

• Business-level Japanese (approximately JLPT N2 or equivalent).
• Business-level English.
• Permission to work in Japan and current residence in Japan.
• Customer-focused communication and basic computer skills.

Preferred

• Hospitality or customer-service experience.
• Additional language skills.

Benefits

• Social insurance and transportation allowance
• Uniform provided and staff meal support
• Training and career-development opportunities
• Two days off per week under a shift schedule

How to apply

Applicants normally leave VisaSHOGUN and apply through the employer’s official careers page or ATS. The employer receives the application and manages all screening, interviews, employment decisions, and visa-related decisions.